How To Log Into High Level

How To Log Into High Level: In this video, I'm going to go over how to log into the high level system. First, you'll go to https://app.gohighlevel.com.

Logging in is case sensitive. Your studio email will be used as the login . Click forgot password to have a new passcode sent to your studios email address. The most secure and easiest way is to log in using Google.

You will be asked to use two-step authentication. Using your phone number is much easier and quicker. So as soon as you hit sign in, you will need to select a verification code (email or phone).

Check your email or check your phone for the verification code click sign in and you are good to go.

Dashboard Overview

Dashboard Overview: This is the first page you will see once you log into your high level account. This page provides a quick overview of your business. Here you will be able to quickly see how many new leads you have, sales opportunities and understand how well your team is converting those new opportunities.

You will also be able to see which lead source is converting the best or generating the most leads.

Further down on the page you will also be able to see a breakdown between Facebook and or google ad performances.

In addition to Facebook and Google Ads you will also be able to quickly look at your Google My business, Google Analytics and Website Conversion Metrics. You will be required to integrate your google my business to access those stats.

Overview: Lead Management

Overview How To Work Your Leads: In this video, We will explain the high-level process for working leads in your system. I will break it down into multiple videos to make it easier to understand. First, I will show you the basics of what we do when we come into the system, which includes six steps. Then, I will guide you through each section, starting with conversations, opportunities, new leads, initial call text completed, intro offers purchased, no showed or canceled, and finally, the showed section. The goal is to get sales, get people into classes, and re-engage those who have shown interest.

How To Work New Leads

How To Work New Leads: In this video, we will break down the various steps for effective communication. We will discuss conversations, new leads, phone calls, and SMS text messages. I will guide you through each step, providing clear instructions and tips along the way. By the end of this video, you will have a better understanding of how to communicate effectively with potential clients. Make sure to take notes and follow along with the demonstrations.

Understanding Lead Conversion Process

Overview Lead Conversion Process: In this video, I explain the lead conversion process and how to move leads through the pipeline quickly. I discuss the importance of initial calls, follow-up messages, and offering discounts and free classes. The goal is to encourage leads to take action and ultimately convert them into customers. Pay attention to the messaging and nurturing process to ensure a successful conversion.

How To Work Intro Offers

How To Work Leads Who Purchased Intro Offer: In this video, I discuss our next priority, which is reaching out to individuals who have purchased intro offers but have not yet attended a class. Our goal is to encourage them to show up and engage with our services. I explain that our messaging should be organic and focused on offering assistance. I also provide a suggested message to send, emphasizing the importance of taking action and getting booked for a class.

How To Work No Show Leads

How To Work No Show Leads: In this video, I discuss the progress we've made in the pipeline. We start by looking at the intro offers that have been purchased and our goal of scheduling these customers for a class. Next, we address the no-showed or canceled customers who initially expressed interest but did not attend the class. I provide instructions on how to reach out to these individuals and attempt to reschedule them. We also touch on the importance of sending confirmation texts and the need to check if we can get them rescheduled. Our main objective is to ensure that these customers continue on their fitness journey.

How To Work Showed Leads

How To Work Showed Leads: In this video, I discuss the regular basis column and how it relates to follow-up opportunities. The regular basis column shows different looks and indicates if someone is lost, meaning they did not proceed to make a purchase after an intro offer. This presents an opportunity for us to reach out and get them back in for a class or to make a purchase. We need to find out why they didn't proceed and offer a free class if needed. Additionally, I explain how to handle those who are still in the process of completing their intro offer and discuss the importance of membership.